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House insurance quotes, and the questions behind them

Every New Zealand insurer starts a house quote the same way. What kind of home is it, and who lives in it. Answer that here and you will know which cover you need, and what the rest of the form will ask.

Nothing is collected, and no figure is produced.

What kind of home is it?

The short version

What actually happens when a house is quoted

  • The building is identified first. Address, age, floor area, storeys, and construction. Insurers pre-fill much of this from property data, but the answers confirmed on the form are the ones that bind.
  • Underwriting rules decide the path. Behind the form sits a rule set covering flood and seismic exposure, coastal proximity, construction type, access and building condition. It decides whether a property is quoted instantly, referred to an underwriter, or declined.
  • History is where quotes are won and lost. Previous claims, declined cover, unconsented work and periods standing empty. These are disclosure questions, and they carry consequences well beyond the price.
  • The sum insured comes from the homeowner. The insurer supplies a calculator. The figure on the schedule belongs to the policyholder, and it caps the building claim.
  • A quote is not cover. Nothing is insured until the policy is accepted and incepted and the schedule has been issued.

The three questions

Why this tool asks what it asks

  1. 01

    What kind of home it is

    A standalone house, a townhouse, an apartment and a bach are insured differently, because the boundary between what an individual policy covers and what a body corporate policy covers moves between them. On an apartment, an owner is often insuring the interior fit-out rather than the structure.

  2. 02

    How it is used

    This is the question that decides the product. The same building is a house policy when its owner lives in it, a landlord policy when tenants do, a holiday home policy when it sits empty between visits, and a case-by-case referral when nobody lives there at all.

  3. 03

    The postcode

    Location drives natural-hazard exposure, and natural-hazard exposure has become the single biggest differentiator in New Zealand home insurance pricing and availability. It is matched in the browser against a table shipped with this page, and it is not sent anywhere.

What this tool will not do

No price, no estimate, no form

This site publishes no premium, rebuild-cost or sum-insured figure, and this tool estimates none of them. A number produced without seeing the building is a guess, and acting on a guess is how homes end up underinsured. Nothing entered here is transmitted, stored, or attached to a link back to this site. The answers stay in the browser and are gone when the tab closes.

Direct or through a broker

Two routes to a house insurance quote

Going direct to an insurer

  • Quotes are usually available online in minutes for a standard house
  • No intermediary, so the conversation about a claim is with the insurer that pays it
  • Comparing insurers means repeating the same questions several times
  • A property that falls outside automated underwriting still ends up referred to a person

Going through a broker

  • One set of answers is put to several insurers, including some that do not sell direct
  • Useful where a property is unusual, has a claims history, or has been declined before
  • A broker is remunerated by commission, disclosure of which is a requirement they carry
  • For a straightforward suburban house, the added value is smaller than for a complex risk

The quote stage matters later

What gets decided before cover even starts

A quote looks like a pricing exercise. It is also the moment the disclosure duty is discharged, and that is what makes it consequential.

An answer given quickly

Questions about previous claims, declined cover and building work are commonly answered from memory in the middle of an online form. A claim at a previous address, or work done by a previous owner, is easy to answer wrongly without any intention to mislead.

What happens:A later claim can be reduced or declined over an answer nobody thought about.

A sum insured taken from the wrong number

The rating valuation and the purchase price are both to hand at the moment someone is arranging cover, and neither is the rebuild cost. Using one because it is available is one of the most common routes into underinsurance.

What happens:The policy pays to a limit that was never the cost of rebuilding.

Cover arranged for the wrong date

On a purchase, the point at which risk passes is set by the sale and purchase agreement rather than by the settlement date alone.

What happens:A gap between one policy ending and the next starting, with nothing insured in between.

Whether any of this affects a particular policy depends on its wording and on the facts, and for consumer contracts on the Contracts of Insurance Act 2024 and the Fair Insurance Code.

FAQ

House insurance quote questions

What information is needed to get a house insurance quote in New Zealand?

They ask for the address, the year it was built, the floor area, how many storeys, and what the walls and roof are made of. Then come the history questions. Past claims at the property. Whether cover has ever been turned down or cancelled. Any building work, and whether it had consent. Any damage that is already there. Last is the sum insured, and that number comes from you.

Does this site give house insurance quotes?

No. We publish no prices and we produce no quotes. The tool names the cover type that fits how your home is used. A quote comes from an insurer, once they have details of your actual property.

How long does an online house insurance quote take?

Most New Zealand insurers can quote an ordinary house online in a few minutes. That only works if the house fits their standard rules. Anything outside them goes to a person, which takes longer. Common reasons are a real flood or earthquake risk, old brickwork, building work without consent, a recent claim, a very large sum insured, or a house that has been sitting empty.

Why do house insurance quotes differ so much between insurers?

Insurers price the same house differently because they see the risks differently. They also have different customers to balance out. Pricing house by house has widened the gap, especially on flood and earthquake risk. Two insurers can land a long way apart on one property. It is also why a cheap insurer one year is not always cheap the next.

Does getting a quote affect existing cover?

No. Getting a quote does not change or cancel a policy you already have. A policy only ends when you cancel it, or when it runs out at renewal. If you are switching, the new policy needs to start before the old one ends so there is no gap. Both insurers can confirm the dates.

Is a previous declined application something that has to be disclosed?

Usually yes. New Zealand forms routinely ask whether an insurer has ever turned you down, cancelled you, or put special conditions on your cover. It is the kind of thing insurers want to know. Not mentioning it is one of the more common reasons a later claim runs into trouble.

What is the difference between a quote and cover being in place?

A quote is what an insurer is willing to offer. It lasts a limited time and it assumes what you told them is right. You are only covered once the policy has started and they have sent you the documents. In between, nothing is insured.

References

Sources

Disclaimer

General information only. Not personalised financial advice.

Home insurance is one of the few contracts most households hold for decades and read once. What a policy covers, what it excludes, and what has to be disclosed before it starts all vary between insurers and between versions of the same product, and the wording is what settles a claim. This site explains how the cover generally works so those conversations start from a better place. It is not a substitute for the policy document.

What this site is

An information site about insuring a home in New Zealand. Not an insurer, not a broker, not a registered financial adviser. Nothing here is personalised financial advice or a recommendation about any particular property.

What this site does not do

It publishes no premiums, no rebuild costs and no sum-insured figures, and nothing here estimates one. Those numbers come from an insurer's own calculator or a registered valuer, and getting them wrong is what underinsurance is made of.

What the insurer decides

Whether cover is offered, on what terms, at what price and with what exclusions is decided by the insurer, on the information given to them about the specific property.

Our relationship with Cove

This site refers people to three insurance brands. Cove for most homes, FMG for farms and lifestyle blocks, and AA Insurance for apartments. We receive no commission, fee or payment for any of those referrals, and nothing on this site is sold. No brand can buy a position, a badge or a mention. We are not an insurer, not a broker, and not a registered financial adviser. Nothing here is a recommendation that any brand is right for any particular home. Full disclosure on the partner page.

The policy wording decides

Every description of cover on this site describes what that type of cover generally does, not what any particular policy does. Limits, excesses, exclusions and conditions differ between insurers and change between versions, and the wording issued with a policy is the document that settles a claim.

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Important information

About this site, what it does not do, and your protections.

Last reviewed 1 September 2026.

1. What this site is

Homeinsurance.org.nz is an information site about insuring a home in New Zealand. We are not an insurer, not a broker, and not a financial adviser. We do not arrange, sell or underwrite insurance. We do not hold your money. We do not give regulated financial advice, as defined by the Financial Markets Conduct Act 2013 Part 6 and the Financial Services Legislation Amendment Act 2019. Nothing here is advice about your situation.

2. No premiums, no rebuild costs, no sum insured

This site publishes no prices, no rebuild costs and no sum insured figures, and nothing here guesses at one. A sum insured is what it would cost to rebuild one particular house. That number comes from an insurer’s calculator, or from a valuer who has seen the building. Where we explain what a sum insured is, we are explaining the idea. We are not giving you a figure.

3. The quote starter

The tool names a cover type based on how a home is used. It is not a quote. It is not an application. It does not mean cover is available or will be offered. Your answers stay in your browser and are not sent anywhere.

4. General information, not advice

Everything here is general information. It does not take account of your situation, your goals or your property. For a decision about cover, a licensed financial adviser or an insurance broker is the safer place to go. That is especially true if a property has past claims, a flood or earthquake risk, or building work that never got consent.

5. What the policy wording decides

When we describe cover, we describe what that kind of cover usually does. Limits, excesses, exclusions and conditions differ between insurers, and between versions of the same product. The document issued with your policy is the one that settles your claim. Where this site and that document disagree, the document wins.

6. Our relationship with Cove

Cove is the one brand we refer people to. We get no commission, fee or payment for it. No insurer pays us for a mention, a position or a write-up anywhere here. We do not claim Cove is the cheapest or the best cover for any home. Other insurers are described on their merits. This site is not independent, because it has one named partner, and we do not call ourselves independent. The full story is on our partner page. Cove is a brand, not an insurer. Its own documents name the company that carries the risk.

7. Privacy and personal information

Under the Privacy Act 2020, we run no forms and collect nothing about you. Your quote starter answers stay in your browser. They are never sent to a server we control. We use Google Analytics 4 to count visits, which tells us nothing about you personally. Click through to an insurer and you leave our site. From that point their privacy policy applies.

8. Duty of disclosure

New Zealand law says you have to tell an insurer the things they would want to know. The Contracts of Insurance Act 2024 changed how that works for everyday policies. A claim can be cut back or turned down over something you did not mention at the start. Building work, past claims, and stretches where the house sat empty are the usual ones. What any particular insurer needs is a question for them.

9. Fair dealing posture

This site follows the fair dealing rules in the Financial Markets Conduct Act 2013 Part 2 and the Fair Trading Act 1986. We also follow the Fair Insurance Code. We do not mislead, make things up, or state claims we cannot back. Facts and figures are either hedged or linked to the source. Those sources are the Natural Hazards Commission Toka TΕ« Ake, MBIE, Stats NZ, the Reserve Bank of New Zealand, the Insurance Council of New Zealand, Tenancy Services, the Commerce Commission and the Financial Markets Authority.

10. Complaints

We do not sell insurance, so we cannot deal with a complaint about a policy. Take it to your insurer first. If they do not fix it, take it to their complaints scheme. Most New Zealand insurers belong to the Insurance & Financial Services Ombudsman, which is free and independent.

11. Limitation of liability and governing law

As far as New Zealand law allows, Homeinsurance.org.nz and the people who run it are not liable for any loss or damage from using this site, or from relying on anything on it or linked from it. That covers direct and indirect loss. These terms are governed by New Zealand law, and any dispute goes to a New Zealand court.

Long form: terms, privacy, footer disclaimer.