Who insures homes in New Zealand
There are more brands than there are insurers. Several familiar names sit inside the same group and share an underwriter, and most banks sell cover that another company carries the risk on. This page sets out who is who.
The brands
Brands that insure New Zealand homes
Alphabetical within each group, and the order carries no meaning. Individual pages on each of these are being written. Cove is the one brand this site has a referral relationship with, disclosed on the partner page, and it appears here in the same list at the same size as everyone else.
-
AA Insurance Sells under the AA brand. It is a licensed insurer itself, not a shopfront for someone else.
Read the review
-
AMI An old New Zealand name, sold in branches and online. Now part of the IAG New Zealand group.
Read the review
-
Cove A brand built around buying and managing cover online. Cove is a brand, not an insurer, and its own documents name the licensed insurer behind the policy.
Read the review
Our referral partner
-
Initio An online brand selling landlord and holiday home cover. Its house wording is not an owner-occupier policy.
Read the review
-
MAS A New Zealand mutual, owned by its members, that has insured professionals and their households since 1921.
Read the review
-
State An IAG New Zealand brand sold straight to customers, online and by phone.
Read the review
-
Tower A New Zealand insurer that carries its own risk. It was the first to price houses one by one for flood and earthquake risk.
Read the review
-
Trade Me Insurance Sold under the Trade Me name. Another company carries the risk, and the policy documents name it.
Read the review
Sold through a bank
Bought from your bank
These five sell home insurance to their banking customers rather than carrying the risk themselves. In each case a separate licensed insurer underwrites the policy and is named on the certificate of insurance and in the wording. It is worth checking who that is, because the underwriter sets the cover and assesses any claim, and it may be the same company already quoting under another brand.
Their own sites: AA Insurance, AMI, Cove, FMG, Initio, MAS, NZI, State, Tower, Trade Me Insurance, Vero.
Same underwriter, different name
Which brands belong together
This is the part worth knowing before gathering quotes. Two brands in the same group commonly share a wording and a claims operation, so quotes from both are less independent than they look. Only groupings this site has confirmed are listed.
IAG New Zealand
AMI Β· State Β· NZI
Direct brands and a broker-facing one within the same group.
Suncorp New Zealand
Vero Β· AA Insurance
Vero sits in the group. AA Insurance is a joint venture involving Suncorp New Zealand and the New Zealand Automobile Association.
Independent
Tower
Underwrites its own policies and is listed on the NZX.
Not listed above
distribute or sell cover that this site has not confirmed the underwriter for, so no grouping is claimed for them here. The certificate of insurance and the policy wording issued with any policy name the insurer that carries the risk, and that document is the authoritative answer rather than anything on this page.
FAQ
Questions about New Zealand insurers
How many companies actually insure homes in New Zealand?
Fewer than the number of brands suggests. Several well-known names are brands within a larger group and share an underwriter, and several banks distribute cover that another company carries the risk on. That is not hidden, it is set out in the policy documents, but it is easy to miss when comparing. The practical consequence is that two quotes can come from the same insurer with different names on the front.
Does it matter who underwrites my policy?
It matters for two things. The wording, limits and exclusions come from the underwriter rather than the brand, so two brands sharing an underwriter often share most of a policy. And a claim is assessed by the underwriter, so their claims process is the one that applies. The brand matters for price, service and how easy the cover is to buy and manage, which are not small things either.
Is a bank the insurer when I buy home insurance through them?
Generally no. Banks in New Zealand commonly distribute general insurance underwritten by a separate licensed insurer, and act as an agent rather than carrying the risk themselves. The certificate of insurance and the policy wording name the insurer. Where cover is bundled with a mortgage, the bank may also be recorded on the policy as having an interest in the property.
Does this site rank insurers or say which is best?
No. This site does not rank insurers, score them, or publish best-of lists, and the order on this page is alphabetical. Home insurance in New Zealand is priced at property level, so which insurer is cheapest or most suitable varies house by house in a way that makes any general ranking unreliable. Cove is the one brand this site has a referral relationship with, and that is disclosed on every page.
Are all New Zealand home insurers regulated the same way?
Licensed insurers operating in New Zealand are supervised by the Reserve Bank of New Zealand under the Insurance (Prudential Supervision) Act 2010, and the register of licensed insurers is public. Most also belong to the Insurance Council of New Zealand and are bound by the Fair Insurance Code. Complaints that are not resolved by the insurer can go to an external dispute resolution scheme, commonly the Insurance and Financial Services Ombudsman.
References
Sources
- Reserve Bank of New Zealand register of licensed insurers
Who is licensed to carry insurance risk in New Zealand.
- Insurance Council of New Zealand
Members, and the Fair Insurance Code they are bound by.
- Insurance & Financial Services Ombudsman
Free, independent dispute resolution where a complaint is not resolved.
- Insurance (Prudential Supervision) Act 2010
The prudential framework licensed insurers operate under.